buy in store or on line?

​In the spring of 2018 I had an article published in Paul Erano’s Fountain Pen Journal about the merits of the brick and mortar pen shop.  Whether it is a vintage pen or a new pen, I prefer buying pens in a pen shop.  Why?  Because I can try the pen before buying.  I can see how the pen fits my hand and how it writes.  I had a friend recently tell me he only buys pens face to face.  That being said, there are a number of very reputable people selling pens on-line whom I patronize.  I also sell pens on line.  Buying on-line may be the only way some people can buy pens as they may not live close to a store or have access to a local pen group.  What do you think?  I would love to know your thoughts.
Happy Collecting!